Led by Ms. Cyndi Gundy, this workshop provides participants with real world, tactical approaches for selling more of their products and services to new and existing clients in the consultative manner that today’s clients expect.

Developed and led by Dr. Robert Porter, this workshop draws together the most important factors needed to analyze, formulate and effectively lead the implementation of business strategy.

Advance your quantitative and technical skills as well as expand your strategic thinking and business management skills.

Improve your service intelligence quotient, apply the “doing better than that” model of service innovation, assess service and lead and model service as an individual and company.

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